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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Support > Billing
Billing
How do I change my subscription?
Email us at customerservice@onedrop.today. A One Drop Support representative can help you change: Number of...
How do I cancel my subscription?
Looking to change your current subscription or place your subscription on hold? Email us at...
How do I put my subscription on hold?
Email us at customerservice@onedrop.today. Include the number of months you’d like to place your account...
Sales Tax
In the US, One Drop charges sales tax for orders shipped to customer addresses based...
How much does shipping cost?
One Drop is happy to offer users FREE standard shipping (5-10 business days after processing)...
What type of payment do you accept?
For one-time items, One Drop accepts Visa, Mastercard, American Express, Apple Pay, Google Pay, and...
How much does One Drop cost?
Please visit our website for a full list of products, subscriptions and associated pricing. Please...
Is One Drop covered by insurance?
Right now, One Drop is direct-to-consumer, so no insurance or prescriptions required. In other words,...
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