Support  >  Glucose Meter

Transferring blood sugar readings from meter to mobile app

Make sure that:
  • One Drop app is updated to the most recent app version.
  • One Drop app is running. For optimal performance, do NOT regularly force-quit app.
  • Bluetooth is ON in your phone settings.
  • One Drop Glucose Meter is in range (≥10 feet of your phone).
  • One Drop Glucose Meter is paired to your phone. Look for ONE DROP or your meter serial number in your phone Bluetooth settings. Need help pairing your meter? Click here.

If all the above are true, any new blood sugar readings will automatically upload into the app once your meter is turned on.

If you have enabled “Confirm All Readings Before Import," a pop-up will appear in-app. Individually select your blood sugar readings or tap “Import All”.

Updated: January 22, 2019