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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts

Quick Start

App tutorials

Need help getting started? Check out these quick tips and discover how One Drop can simplify your daily diabetes care.


Schedule reminders

Add daily and weekly reminders to help stay on track. From One Drop menu, tap clock icon next to any moment type. View your daily reminders in Today tab.

Edit reminders

Visit Today tab and swipe right to edit, or swipe left to delete. Edits can apply to one instance or all future reminders. Deleted reminders will be permanently removed. 

Mark reminders as done

Visit Today tab and tap any reminder, add details and save. Completed reminders will appear under Done. Push notifications can be held down to quickly mark a reminder as done.

Missed reminders

Did you miss a reminder this week? Visit Today tab and tap Missed reminders. Select the reminders you want to log or clear missed reminders.

Request test strips

Have an unlimited plan? Visit My Account and tap My Purchases. Tap Get More Strips, select your test strip amount and confirm shipping address.

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